Talkify / Locksmiths / Newcastle
AI receptionist for Locksmiths in Newcastle

Midnight, on a lock-out. Someone still answers.

Locksmith work is almost all urgent and almost none of it is convenient. Somebody is standing outside a Cardiff house at half past eleven with the keys on the kitchen bench. Talkify answers on the first ring, works out where they are and whether they are safe, and has you texted with the address anywhere in Newcastle within seconds.

Get my locksmith agent · A$129 → Hear it take a call · +64 9 242 0020
From
A$129/mo
Answered
24/7
Local number
02
Calls handled in
Australia
Cardiff · booked
On the job in Newcastle.
Phone answered anyway.
Urgent jobsTexted to you
Reception ● Personal Assistant Booking Service ● Sales Qualification Tradesman Dispatcher Real Estate Enquiry ● Beauty & Wellness Plumbing Dispatch ● Retail Professional Services ●

Three locksmith calls you would have missed in Newcastle.

Newcastle is a working port city with the Hunter behind it, so one business here covers a harbour, a lake, a coast and a valley of vineyards and coal country, all inside an hour. Industrial and shift work sets the hours, and the people who ring are usually on a break rather than sitting at a desk, which means they ring once and move on. Coastal southerlies and east coast lows knock the region about most winters, and every one of them brings a wave of storm work.

The midnight lock-out

A caller is locked out of their Cardiff flat with a phone on eight percent. The agent gets the address, the type of lock, whether they have any ID at the property and whether they are somewhere safe to wait, then texts you the lot before the battery goes.

Answered

The break-in

A door has been forced overnight and the house cannot be secured. The agent treats it as urgent, asks whether the police have been, what is damaged and whether anyone is still on site, then gets it to your mobile immediately with the address on it.

Answered

The rekey for a business

A Newcastle business has had a staff member leave and wants the locks changed before Monday. The agent takes the number of doors, the lock types and whether they want them keyed alike, then books it in without you leaving a job to talk about it.

Answered

What it asks, what it texts you.

The agent takes the whole call rather than a message. Anything on the urgent list reaches your mobile as a text within seconds, with the address and the number, and the caller gets their own text confirming somebody is on it.

What it asks every caller.

Your questions, in your order. Anything you would ask standing in the doorway with a notebook.

  • The address, and whether the caller is somewhere safe
  • What kind of lock and door it is
  • Whether they can show they live or work there
  • Whether anything has been damaged or forced
  • Home, rental or commercial premises
  • The best mobile, and how long they can wait

What reaches your mobile at once.

You set the list. These are the defaults for locksmiths, and every one of them texts you rather than waiting in a summary.

  • A lock-out late at night, in the cold, or with a child in the car
  • A break-in or a forced door
  • A commercial premises that cannot be secured
  • Anyone locked in, rather than out

The job written straight into Google Calendar.

On the tools the diary is not a calendar app, it is the job system. Talkify writes the enquiry, the site address and what the caller actually said into the one you run in Newcastle, so nobody types the same job in twice. Where a connector is marked early access it is built and tested, and set up with you rather than left for you to wire up.

01 Google Calendar Non-urgent work such as a rekey or a hardware change lands in the real diary at the next free slot, with the address and the job in the entry. → 02 ServiceM8 Matches the caller to your client list, offers times worked out from your real dispatch board, and lodges the job with the site address on it. You keep your existing number: nothing is diverted onto a phone service of ours. early access→ 03 Xero Account customers recognised from your Xero contacts, invoice questions answered on the call, and overdue accounts rung rather than posted. →

Running something else in Newcastle? Tell us what you use and we will quote the integration work. See every integration →

No job software yet? You still get the diary and the customer list.

Plenty of good locksmiths run the week off a notebook and a phone. Nothing here asks you to open an account somewhere else first.

01 A diary we keep A calendar of your own, one column per person, that the agent checks before it offers a time and books straight into. Included with an agent rather than charged for, and if you connect Google or Outlook later the diary carries on beside it. Team Calendar→
02 An address book that fills itself Every caller is filed with their number, what they rang about and the calls before it. A returning customer is greeted by name, and you can read the history of anyone who has ever rung you without keeping a spreadsheet. Every caller
03 Leads you can actually work A quote enquiry that did not book is not lost. It lands as a lead with the name, the number, the address and what they wanted, ready to ring back or hand to whoever prices the work. Nothing dropped

Newcastle, and the 02 number you already have.

Newcastle is the largest city in New South Wales outside Sydney and one of the world's biggest coal export ports, with the Hunter Valley's wine and farming country directly behind it.

Your patch.

From Maitland to Belmont, Cessnock to Nelson Bay. You set the area you actually drive to, and anything outside it is turned down politely rather than booked and cancelled.

Newcastle

Keep the number on the van.

Your 02 landline or mobile stays exactly as it is. Forward it to the agent when you are busy, after hours, or always, and switch it back from your phone whenever you like.

Forwarding

Or take a local line.

We can provision a local 02 number for the agent and sell you the line itself, so the agent has a number of its own without you running two providers.

02 number

Everyone answers the phone. The difference is underneath.

There are a lot of AI receptionists now and they all sound much the same on a demo call. These are the six things that are hard to hear in five minutes and matter by month three, and each one is something you can check rather than something we can claim.

Nobody in the middle.

We sell the line as well as the thing that answers it. Numbers sit on our own carrier account, the routing is ours to change, and it is one supplier and one bill. Most AI answering is a layer of software on a phone account somebody else sold you, which is invisible on a good day and the whole game at three in the morning.

One supplier

Australian numbers, handled in Australia.

Calls to an Australian number are answered and handled in Australia rather than routed through somewhere else and back, and an Australian account is quoted and invoiced in Australian dollars. Most of what is sold here is an American platform wearing a local logo, and you hear the difference on the line before you ever see it on a bill.

Australia

Not eighteen months old.

Talkify has answered business calls since 2024, out of a Christchurch software studio over twelve years old that was doing voice and telephony work before Talkify had a name. Most of this market arrived in the last year and a half. That is not a criticism, but it is worth knowing when you are handing over your phone.

Since 2024

Every connector is one we wrote.

Nothing gets named on this website until the connector behind it exists and we can show it to you, which is why our list is shorter than some and why every name on it is real. Anything we have not built yet, you or your developer can, over a documented API with webhooks and Zapier.

Written by us

It rings out, not just in.

The same account and the same number also chase the quotes you sent, confirm next week's jobs, ring the overdue invoices straight out of your Xero, run phone surveys, work an on-call roster until somebody actually accepts, staff a front counter and answer the chat window on your website.

Same account

Voices from here, and a phone to ring.

Real Australian voices that say the street and suburb names properly, so a caller is not spelling their own address at a machine. Support is a phone number in your own timezone answered by the people who built the thing, and the apps for iPhone and Android are on every plan.

iOS + Android

Two more are further up this page rather than repeated here: if you run Fergus you can sign in with it and skip the setting up altogether, and if you run no software at all you still get the diary and the address book. Weighing us against somebody else? We list every provider selling into Australia on the alternatives page, including where each of them is the better pick, and there is a row by row of us against Tradies Line on the head to head.

Price the locksmith agent.

Slide for the number of agents you would run on your number (the plan includes up to 3), pick the integrations you'd connect, and see live what your monthly looks like. Most businesses start with one. No sign-up needed.

How many agents 1 agents
Integrations 0 selected
Your plan
$199/mo Founding rate · 3 months
$129
/mo
Plan
Broadcast
Minutes
200/mo
At once
3 calls
Numbers
1

Broadcast fits most growing NZ businesses. One number carries up to 3 agents and three callers at once.

Includes 200 minutes a month, then 10c a minute (20c after your first 3 months). Each number includes 50 texts a month, then 9c each.

Want more than 3 agents on one number? Extra agents are $39 a month each.

Start with this plan →

Frequently asked.

What locksmiths in Newcastle ask us first. If yours isn't here, ring our live demo agent on +64 3 242 1262, it'll either answer or queue a callback from a human.

Does it answer at two in the morning?
Every night, at the same speed as two in the afternoon, and with nobody putting the caller on hold first. Lock-outs and break-ins reach your mobile by text within seconds with the address on them, so you are dressed and moving while the caller is still on the line.
Will it check the caller is entitled to get in?
It asks the questions you would ask before you drive: whether they can show they live or work there, what identification is inside, and who else is on the tenancy or the lease. It never authorises anything itself, it just makes sure you know before you turn up.
Can I keep my 02 Newcastle number?
Yes. Keep the 02 landline or mobile the Hunter already knows and forward it to your Talkify agent when you are busy, after hours, or always, so a shift worker ringing on a break gets a real answer first time. We can also provision a local 02 number for the agent and sell you the line, and Australian numbers are answered and handled in Australia.
How fast can a locksmith in Newcastle be live?
Same day. You forward your existing number, mobile or landline, to your Talkify agent, tell it about your business in the dashboard, and it starts answering. There is no hardware, no porting and no setup fee, and you can switch forwarding off again from your phone.
What does it cost?
Business agents are $129/month at the founding rate for your first 3 months, then $199, including 200 minutes of calls, with extra minutes at 10c. No setup fee, no lock-in. Compare that with a single missed job and it tends to pay for itself in the first week.
Now shipping · iOS & Android

Carry your control deck in your pocket.

The Talkify mobile app puts the dashboard, transcripts and live coaching in your hand. Listen back to any call, edit your agent's prompt mid-shift, get push-notified the moment a hot lead lands.

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Latest · 11:20am Booked · Sarah H. ● Reception · 00:42
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LOCKSMITHS · NEWCASTLE

Newcastle keeps ringing.
Let it be answered.

Hear it yourself · our AI agent, 24/7 · ask it anything +64 3 242 1262 Sign up, sales & support · we'll set you up 1300 852 142
● No card● No lock-in● Free to call● The demo line can sign you up too
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Talkify is currently available to businesses in New Zealand & Australia only.

Personal Assistant
Single mobile or landline. Built for one person, not a business.
$89/mo
Shortwave plan

Founding rate On a monthly plan your price is locked in at the founding rate for your first 3 months, then the standard rate applies. Pay as you go has no founding step: the rate is just the rate. Plans include 50 to 200 minutes a month, then 10c a minute. The first 20 texts each month are free, then 9c each.

● Your data stays in AU.