Talkify / Calendar

New · Team Calendar

One calendar for the whole team.

Every staff diary on one page, in Day, Week, Staff and Month views. It reads and writes Google Calendar both ways, and if you keep no calendar at all we keep one for you. Your AI receptionist books straight into it while the caller is still on the phone.

Book a slot live · 03 242 1262 → See how it books

Included with your Talkify agent. There is no separate charge for the calendar. See plan pricing →

Views: 4day, week, staff, month
Works with: Talkify calendarKept by us Google CalendarTwo-way Microsoft OutlookTwo-way Apple CalendarTwo-way CalDAVTwo-way FergusJobs on your calendar SimproBooks visits, early access ServiceM8Books visits, early access iTradeLodges jobs, early access TradifyEnquiries in, one way CalendlyTexts a booking link ZenotiYour agent books into it GymMasterYour agent books into it MechanicDeskYour agent books into it ClinikoBooks in, early access Square AppointmentsBooks in, early access Workshop SoftwareBooks in, early access
Booked on the call: Yes
Costs extra: No

AriGOOGLE WiremuGOOGLE HineFERGUS

8am91011 121pm23

Leak, Karori10:00

Blocked drain2:00 Not sent yet

Bathroom quote11:00

Callback, Tawa3:00 Just booked

Site visit, Ngaio1:00 Fergus

Mon14 Tue15 Wed16 Thu17 Fri18 Sat19 Sun20

8am91011 121pm23

Hot water cylinder9:00 Ari

Site visit, Ngaio1:00 Fergus

Kitchen tap8:30 Ari

Bathroom quote11:00 Wiremu

Leak, Karori10:00 Ari

Blocked drain2:00 Not sent yet

Annual service9:00 Wiremu

Cylinder swap11:00 Just booked

Roof inspection8:00 Ari

Gas fitting11:30 Fergus

Emergency callout10:00 Wiremu

StaffMonTueWedThuFriHrs

AriGOOGLE, TALKIFY Hot water cylinder Kitchen tap Leak, Karori Cylinder swap Roof inspection 9.5HRS

WiremuGOOGLE Bathroom quote Annual service Gas fitting 5.0HRS

HineFERGUS Site visit, Ngaio Blocked drain 3.0HRS

MonTueWedThuFriSatSun

2Quote, Ngaio

4Annual service

8Site visit

9Callout

11Roof

14Hot water

15Kitchen tap

16Leak, KaroriCallback, Tawa+1 more

17Annual service

18Gas fitting

19Callout

22Cylinder

23Site visit

25Blocked drain

28Quote

29Roof

Not "here are your bookings." Here is where each one lives.

Most calendars show you a week. This one shows you a week and tells you the truth about it: which diary every booking is really in, whether it got there, and who put it there. That is the difference between a diary you read and a diary you can trust.

Everyone's diary, one page.

Day gives you a column per person. Week overlays every diary with overlapping jobs side by side. Staff puts people down the left and days across the top with an hours total on each row, which is the view for working out who has capacity. Month is the six-week picture.

Colour tells you the diary.

A booking's colour never says who is doing the job. It says which diary the booking actually lives in, so a glance across the week tells you what is in your calendar and what is still only with us. Everything else on the page is grey, so the only colour is colour that means something.

Drag to move, drag to create.

Pull a job to a new time or on to somebody else. Drag across empty space to book one. It writes back to the connected diary.

You can see what it did.

Anything the agent took on a call or by text carries its own mark, and the card opens the call it came from. Its bookings are never confused with the ones a person typed in.

Your clock, not ours.

The page prints which timezone it is keeping, so a business either side of the Tasman can see at a glance that it is reading its own hours.

How the agent books a job.

Three things happen between the phone ringing and the appointment sitting in somebody's diary. The order matters: it checks before it offers, which is why it will not promise a time that has gone.

It checks who is free

While the caller is still talking, it looks at staff availability across the diaries you have joined up. Ask for a particular person and it checks that person, and if two of your team share a first name it asks the caller which one rather than guessing.

It offers real times

Only times somebody is genuinely open, with the weekday and the date said out loud so nobody turns up on the wrong Tuesday. A caller only ever learns that an hour is free or busy, never what is in it.

It writes it in

Into the right person's diary, marked as a booking the agent made. It checks for a clash once more as it writes, so two callers cannot land on the same slot, and if it has not reached your calendar yet the page says so.

Plugged into the diary you already keep.

Two-way means two-way: we read your calendar before offering a time, and we write the booking back into it. Change something at your end and it comes back to us.

Apple Calendar Two-way

CalDAV Two-way

Calendly Texts a booking link

Cliniko Books in, early access

Fergus Jobs on your calendar

Google Calendar Two-way

GymMaster Your agent books into it

iTrade Lodges jobs, early access

MechanicDesk Your agent books into it

Microsoft Outlook Two-way

ServiceM8 Books visits, early access

Simpro Books visits, early access

Square Appointments Books in, early access

Talkify calendar Kept by us

Tradify Enquiries in, one way

Workshop Software Books in, early access

Zenoti Your agent books into it

Some of these are switched on for you by our team when you sign up, rather than being something you connect yourself. Tell us what you run and we will sort it out with you.

Google Calendar is live today, both ways, on ordinary Google accounts and Google Workspace alike. Two calendar permissions only, never your email, and you choose which calendars we may read.
Microsoft Outlook and Apple Calendar are built and tested and we are rolling them out. Talk to us if you want to be early on one, rather than connecting it yourself today.
Other CalDAV diaries, Fastmail and Nextcloud among them, run on the same connection as Apple. We switch that on for a business that asks, because it is the one setup that needs you to know your own server address.
No calendar at all? Plenty of businesses keep the diary in a notebook or a head. Talkify keeps one for you instead, and the agent books into that exactly the same way. Set your opening hours on it and it works to those.
Fergus jobs are copied on to the calendar in their own colour so the diary shows the real day rather than half of it. They are read only here and changed in Fergus. Other job systems follow the same route, starting with Fergus.

A booking that never arrived shows it.

This calendar was built because an appointment saved with us, never reached Google, and nobody found out until the day. Now every booking wears where it stands, and the ones that have not made it out are the loudest thing on the page.

In your diary It is in your calendar as well as ours. Nothing to do. Synced

Not sent yet It belongs in a real diary and has not got there. Crosshatched in amber so it reads as provisional from across the room, and one click pushes it across. Amber hatch

Your calendar said no We tried to write it out and the calendar refused. Louder than amber on purpose: amber clears itself next time the sync runs and this never will. Red hatch

Ours to keep Nothing to sync, because it lives in the diary we keep for you. Right where it should be. Local

A job copied in from Fergus carries a quiet eye mark instead, and offers no push. It is a copy of what is in Fergus, so the place to change it is Fergus. Marking it off here would be true on this page only, and the next sweep would put it straight back.

On your own website

Let them book themselves.

Real times, not a request form. The booking form on your own site offers the slots your calendar says are genuinely free, the same ones the agent would offer on the phone.
It lands in the same place. A booking made on your website and a booking made on a call arrive in the same diary, each marked with where it came from.
Your site, your styling. It sits inside your own page rather than sending somebody off to a third party booking site.

The phone is not the only door.

Some people will never ring. The website booking embed gives them the same live availability without a phone call, and you still get one diary at the end of it.

See the booking agent →

Two ways out of the dashboard.

A diary stuck behind a login is no use in a driveway with a phone in one hand. So the calendar has two doors out of it: one for you, and one for the systems you already run.

Subscribe on your phone.

Add your diary to the calendar app you already use: iPhone, Android through Google Calendar, or Outlook on the web. Your week turns up beside everything else you keep, each job carrying the customer's phone number and what they wanted. It is a private link, read only, and you can revoke it whenever you like.

On the phone you carry

A calendar API for your own systems.

Your website form, a roster board, your own app. Read the diary, book into it, move a booking or cancel one, over the same API and the same tokens as the rest of Talkify. Anything booked this way is stamped as yours, so you can always tell it from a job the agent took on a call.

Read and write

Worth knowing about the phone one: a subscribed calendar refreshes when your phone decides to, which can be a few hours, and no setting at either end changes that. It is the right place to see your week at a glance. It is not the place to check whether a booking came in this morning, and the calendar itself answers that instantly.

Building against the API? We will send you the endpoints, the two permissions a token can carry, and a key to try it with. Ask us for the reference →

Questions, answered.

Can the AI receptionist book into my calendar during a call? +

Yes. It checks who is free while the caller is still on the phone, offers only times somebody is genuinely open, and writes the appointment into that person's diary. It checks again at the moment it writes, so two callers cannot take the same slot.

Which calendars does Talkify work with? +

Google Calendar is two-way today: we read it before offering a time and write the booking back into it. Microsoft Outlook, Apple Calendar and other CalDAV diaries such as Fastmail and Nextcloud are built and being rolled out, and we can set one up with you on request. If you keep no calendar at all, Talkify keeps one for you.

What happens if a booking does not reach my calendar? +

It is marked on the calendar rather than left to be discovered on the day. A booking waiting to go out carries an amber hatch, one your calendar refused carries a red one, and you can push either into the diary with one click.

Can I see which appointments the AI receptionist made? +

Yes. Anything the agent took on a call or by text is marked, and the detail card says it came in on a call and links to that call. So the bookings it made are never confused with the ones a person typed in.

Can I move an appointment by dragging it? +

Yes. Drag a booking to a new time or a different person's diary, or drag across empty space to create one. The change is written back to the connected calendar. Bookings copied in from a job system are read only and stay where they are.

Do jobs from my job management system show up? +

Fergus jobs are copied on to the calendar in their own colour, read only, so the diary shows the real day rather than half of it. They are changed in Fergus and the change comes back here on the next sweep. More job systems follow the same route, starting with Fergus.

Can I see the calendar on my phone? +

Yes. Subscribe to your diary from the calendar app you already use, on iPhone, on Android through Google Calendar, or in Outlook on the web. It is a private link, read only, and you can revoke it at any time. Bear in mind a subscribed calendar refreshes when the phone decides to, which can be a few hours, so it is the place to see your week rather than to check whether a booking has just come in.

Can my own systems read the calendar or book into it? +

Yes. The Talkify API covers the calendar: read the diary, book an appointment, move one or cancel one, using the same tokens as the rest of the API. A token carries reading on its own, or reading and booking together. Anything booked that way is stamped as coming from your system rather than from the agent. Ask us for the reference and a key.

Does the calendar cost extra? +

No. It is part of the Talkify dashboard and comes with your agent. See the pricing page for the plans.