Talkify / Industries / Pest Control
Pest control · Under the house · NZ-built

You're under the house. The phone still gets answered.

Built for pest control operators. Talkify answers while you are in a roof cavity or up a ladder, quotes your standard treatments, books the job into your calendar, and texts you the wasp nest at the childcare centre before you have climbed down.

From
$129/mo
Answered
24/7
Setup fee
$0
Missed jobs
none
Treatment booked · Thu 8am
Tama, mid-treatment.
Two more booked while he worked.
Wasp calloutTexted, 40s
Reception Personal Assistant Booking Service Sales Qualification Tradesman Dispatcher Real Estate Enquiry Beauty & Wellness Plumbing Dispatch Retail Professional Services

The job is hands and gloves.

Pest work happens in the places a phone cannot follow you: a subfloor, a roof space, the back of a commercial kitchen, halfway up a ladder with a wand in one hand. Talkify picks up all of it and hands you back a booked day.

Wasps and food premises flagged at once.

A nest by a childcare gate, someone in the house who reacts badly to stings, rodents in a restaurant kitchen the week of an audit. Those calls text your mobile within seconds with the address, the number and what was seen. Everything else waits in the diary where it belongs.

The whole call, not a message.

What has been seen, where, how long for, pets and children in the house, tenanted or owner-occupied, how you get in. The agent asks your questions in your order, quotes the treatment, and books it. You come out from under the house to a job, not a name and a number.

Your standard prices.

General spray, wasp nest, rodent programme, fleas. Priced your way and quoted on the call, with anything unusual taken as an enquiry for you to price.

Booked into your run.

Treatments and site visits land in Google Calendar, Outlook or Calendly against the real day, so nothing is booked on top of a job already out west.

Aftercare, word for word.

How long to stay out, what to do about the cat and the fish tank, when to vacuum. Read back from your own sheet, never improvised.

A Tuesday in late February.

Wasp season, one operator, and a subfloor he cannot climb out of every time the phone goes.

Caller · 8:41amThere's a wasp nest in the bank right by our kindy gate. We've got about forty kids arriving at nine.
TalkifyA nest at a childcare gate is urgent, so I'm texting Tama your address and number right now and he'll ring you back inside a few minutes. In the meantime keep everyone at least five metres clear of the entrance hole and don't try to cover it.
Caller · 10:05amWe've started hearing something in the ceiling at night. How much to sort it?
TalkifyThat's usually rats or mice this time of year. Our rodent programme is $280 including the first bait station set and a return visit two weeks later. Is the house single storey, and are there any pets? I've got Thursday 8am or Friday 1pm.
Caller · 1:20pmI manage twelve rentals. One of the tenants says the place is crawling with ants.
TalkifyEasy. I'll take the property address and the tenant's number so Tama can arrange access directly with them, and I'll book it for Wednesday morning. Would you like the invoice to the agency rather than the tenant?
Caller · 4:55pmWe had you spray on Saturday and I'm still seeing ants. Is that normal?
TalkifyIt is, and it's covered. Activity often looks worse for a week as they walk through the treated line. If you're still seeing them after fourteen days the re-treatment is free, so I'll pencil you in for the 12th and text you a reminder. Sound alright?

The job written into the system on your van.

Pest control runs on jobs and sites, not appointments: what was treated, where, and when it is due again. Talkify writes the enquiry, the address and what the caller actually saw straight in. Fergus is proven and in daily use. ServiceM8, Simpro, iTrade and Tradify are early access, and we set those up with you.

01 ServiceM8 The caller matched to your client list, told what stage their job is at and when somebody is coming, offered times worked out from your real dispatch board, and the job lodged with the site address on it. You keep your existing number and carrier: nothing is diverted onto a phone service of ours. Lodges and books · early access 02 Fergus The enquiry written in with the pest, the site and the call notes, the diary read so the caller can be told when somebody is coming, and the visit booked itself once you switch that on. Books visits 03 Simpro The commercial servicing side: contacts matched on the way in, leads written in against their customer and site, quote requests raised for a bird proofing or a large premises, and visits scheduled against a technician who is genuinely free. Books visits · early access 04 iTrade The job lodged in iTrade in the caller's own words about what they have seen and where, then a visit requested while they are still on the line. Lodges jobs · early access
05 Tradify Enquiries arrive in the Tradify Enquiries inbox with the name, the number, the address and the pest, ready to become a job. Enquiries in · early access
06 Google Calendar Treatments and site visits written into the real diary at the next free slot, so a morning already committed to a commercial service does not get a house spray booked on top of it. Reads and books
07 Microsoft 365 & Outlook Businesses on Microsoft 365 get the Outlook diary read before a time is offered and the appointment written back into it. Calendars only, never email. Reads and books 08 Xero Commercial servicing customers matched from your Xero contacts, invoice questions answered on the phone, and overdue accounts rung rather than posted. $10/mo, 50c a min
Calendly logo Calendly Scheduling
M Custom MCP Your own tools
Fergus logo Fergus Books visits
GoHighLevel logo GoHighLevel CRM
Google Calendar logo Google Calendar Calendar
HubSpot logo HubSpot CRM
iTrade logo iTrade Requests visits · early access
Microsoft Outlook logo Microsoft Outlook Microsoft 365
ServiceM8 logo ServiceM8 Lodges and books · early access
Simpro logo Simpro Books visits · early access
Tradify logo Tradify Enquiries in · early access
Trello logo Trello Boards
Xero logo Xero Accounting
Zapier logo Zapier 7,000+ apps

Running PestPac, Pestscan or a spreadsheet that has served you fine for years? That is a custom setup: we quote the integration work and maintain it, and the agent works perfectly well without one. See every integration →

Price the pest control agent.

Slide for the number of agents you would run on your number (the plan includes up to 3), pick the integrations you'd connect, and see live what your monthly looks like. Most businesses start with one. No sign-up needed.

How many agents 1 agents
Integrations 0 selected
Your plan
$199/mo Founding rate · 3 months
$129
/mo
Plan
Broadcast
Minutes
200/mo
At once
3 calls
Numbers
1

Broadcast fits most growing NZ businesses. One number carries up to 3 agents and three callers at once.

Includes 200 minutes a month, then 10c a minute (20c after your first 3 months). Each number includes 50 texts a month, then 10c each.

Want more than 3 agents on one number? Extra agents are $39 a month each.

Start with this plan

Frequently asked.

The questions we hear most. If yours isn't here, ring our live demo agent on 03 242 1262, it'll either answer or queue a callback from a human.

I am under a house or in a roof cavity all day. Does it just take a message?
No. It handles the call end to end. It asks what has been seen and where, quotes your standard treatment, takes the address and the access arrangements, and books the job into your calendar. You come out from under the house to a booking, not a callback list.
Can it quote a treatment over the phone?
It quotes the jobs you have priced. Load your standard rates (a general spray on a three-bedroom house, a wasp nest, a rodent bait programme, a flea treatment) and the agent gives the caller the number on the call. Anything unusual, a large commercial site or a bird proofing job, is taken as an enquiry and flagged for you to price yourself.
What counts as urgent for a pest control business?
You set the list, and the defaults are the ones that cannot wait: a wasp nest at a school, a childcare centre or where somebody is allergic, rodents in a commercial kitchen or food premises, bed bugs in accommodation, and anything a tenant reports as a health risk. Those text your mobile in seconds with the address and the number.
Callers ask whether it is safe for the kids and the cat. Can it answer that?
Yes, from your own aftercare wording and nothing else. Load the sheet you already hand out, how long to stay out of the room, what to do about pet bowls and fish tanks, when to vacuum, and the agent reads it back the way you wrote it. It never improvises a safety answer, and anything outside the sheet is handed straight to you.
Half my work is scheduled commercial servicing. Does that fit?
It does. The agent takes the call from a cafe, a restaurant or a property manager, finds the site against your records, and books the next visit into the diary. It can also ring out: your quarterly and six-monthly services confirmed by phone before the month starts, so the run is full and nobody is a no-show.
Does the job land in the software I already run?
Yes. Bookings go into Google Calendar, Outlook or Calendly. Where you run a job system the enquiry, the site and what was seen are written straight in: Fergus is proven and in daily use, and ServiceM8, Simpro, iTrade and Tradify are early access. You keep your number and your carrier either way.
How much does it cost?
A business agent is $129/month at the founding rate for your first 3 months, then $199. That includes 200 minutes of calls; extra minutes are 10c each, the first 50 texts a month are free, and there is no setup fee or lock-in. One saved wasp job a month covers it.
Will callers put up with talking to an AI?
Better than they put up with voicemail. Talkify sounds natural, has a Kiwi accent option, knows the difference between a rat and a possum in the ceiling, and never makes anybody press 1. Most callers do not realise, and the ones who do still get their treatment booked.
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Talkify is currently available to businesses in New Zealand & Australia only.

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Single mobile or landline. Built for one person, not a business.
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Shortwave plan

Founding rate On a monthly plan your price is locked in at the founding rate for your first 3 months, then the standard rate applies. Pay as you go has no founding step: the rate is just the rate. Plans include 50 to 200 minutes a month, then 10c a minute. The first 20 texts each month are free, then 10c each.

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