Talkify / Industries / Retail & E-commerce

Retail · Stock-aware · Multilingual

Eyes on the floor. Phone on us.

Retail staff are face-to-face with paying customers. Talkify takes the phone instead, answering stock questions, tracking orders, handling returns, and forwarding the calls that genuinely need a human.

Set up retail agent → Hear it work · 09 242 0020

Languages: 32
POS connectors: 10+
From: $129/mo
Setup fee: $0

Held · Hoka Bondi 8

Eyes on the customer.
Phone covered.

24h reserveHamilton

Frees up your floor staff.

Most retail phone calls are stock checks, order chases, opening hours and returns questions. Talkify handles them all, your staff stays focused on the customer in front of them.

Live stock checks.

Connected to Vend, Shopify, Cin7, Lightspeed, MYOB or your in-house POS. The agent answers "is X in stock?" with the right number, the right size, the right store.

Order & delivery tracking.

Customer asks where their order is, agent looks up the courier status and reads it back. No more "let me check with the warehouse and call you back".

Returns & exchanges.

Walks the customer through your returns policy, schedules pickups or in-store drop-offs.

Multilingual.

Greets in te reo, switches to Mandarin, Spanish or 30 others on the fly when the caller does.

Hours, parking, click-and-collect.

Boring questions answered fast, staff never get pulled away from the till.

Tied into the systems behind the counter.

Retail calls are stock questions, order chases and opening hours, and every one of them pulls someone off the floor. The agent handles them and files what matters where your team already looks.

01 Xero Account customers recognised from your Xero contacts, balance and invoice questions answered on the phone, and overdue trade accounts rung rather than posted. $10/mo, 50c a min→ 02 Trello Special orders and customer follow-ups land on the board as cards carrying the caller, the summary and the transcript, so nothing lives on the back of a docket. Leads to a board→ 03 Slack & Microsoft Teams Every call posted into your Slack or Teams channel the moment it ends, so the floor sees the order chase without anyone taking a message. Call notifications→

M Custom MCP Your own tools

HubSpot CRM

Trello Boards

Xero Accounting

Z Zapier 7,000+ apps

Want it reading stock out of your point of sale? That is a custom setup, wired through our API or a custom MCP tool, quoted and maintained by us. See every integration →

Price the retail agent.

Slide for the number of agents you would run, pick the integrations you'd connect, and see live what your monthly looks like. Most businesses start with one. No sign-up needed.

How many agents 1 agents

Integrations 0 selected

Your plan

~~$199/mo~~ Founding rate · 3 months

$129

/mo

Plan

Broadcast

Minutes

250/mo

At once

3 calls

Numbers

Broadcast fits most growing NZ businesses. One agent covers one number and three callers at once.

Includes 250 minutes a month, then 10c a minute (20c after your first 3 months). The first 20 texts a month are free, then 10c each.

Adding a second agent? Every agent after the first is 20% off, so $103.20 a month each.

Start with this plan →

Runs both directions.

An agent answering the phone is half of it. The same setup can pick the phone up and ring out when that is what the job needs.

Ring the click-and-collect backlog.

Orders sitting uncollected get a call, and special orders get a heads-up the moment they land.

Outbound →

Answered when the doors are shut.

Hours, stock and delivery questions handled overnight so nothing waits until morning.

After hours →

Ask after the big purchase.

A short follow-up call after a significant sale, and the review request that follows it.

Surveys →

Get your first agent · No card needed

Talk to our agent now · it'll set up your trial

Your name

Company

Mobile (NZ)

Country

Talkify is currently available to businesses in New Zealand & Australia only.

Pick your agent

Personal Assistant

One mobile or landline. Personal use.

Reception

24/7 call answering for a business

Sales Agent

Inbound qualifier, CRM-synced

Booking Service

Live calendar, conflict-aware

Outgoing Agent

Your agent does the ringing, billed per call

Survey Agent

Rings your list, asks your questions, billed per call

Wellness Checks

Rings someone daily to check they're alright

Personal Assistant

Single mobile or landline. Built for one person, not a business.

$89/mo

Shortwave plan

Founding rate Your price is locked in at the founding rate for your first 3 months, then the standard rate applies. Plans include 50 to 250 minutes a month, then 10c a minute. The first 20 texts each month are free, then 10c each.

● Your data stays in NZ.

Now shipping · iOS & Android

Carry your control deck in your pocket.

The Talkify mobile app puts the dashboard, transcripts and live coaching in your hand. Listen back to any call, edit your agent's prompt mid-shift, get push-notified the moment a hot lead lands.

Download onApp Store

Get it onGoogle Play

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128 calls.

Latest · 11:20am Booked · Sarah H. ● Reception · 00:42

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Sentiment

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