Call Catcher sends a text. We pick up the phone.
These are different products rather than competing ones, and their own page says so, which we respect. Their comparison table does mark us "sometimes" or "varies" on three things we do as standard, so for the record: every call ends with a text or email summary to you, and the agent can text the caller during the call or carry the whole conversation by text if the line is bad; a caller can text a photo of the job and the agent reads it and answers from it; and the on-call roster chases your people by text and app until somebody accepts with a yes, so an urgent job never sits with the one person who missed it. On technical advice, the agent works from what you have told it and nothing else. If you want it to take the job and never say a word about the fault, that is one line in its instructions, and for gas and electrical work that is how we would set it up. Simpler is a fair word for a text back: it is less to set up than an agent, and it is also less. A text back tells your customer you exist. An agent has the conversation, works out what the job is, decides whether it is urgent, and books it while they are still on the line, and you get the text as well.
Not what we think they do, and not what a salesperson said on a call. Their column is what Call Catcher states on their own website, read in August 2026. Where they do not publish something, the row says so instead of guessing, because "not published" is a fact about the website and everything else would be a guess about the company.
| What to look at | Call Catcher | Talkify |
|---|---|---|
| What happens when a call is missed | The caller gets an automatic text back, and you get accept, decline and call-back buttons on your phone. | The agent answers, works out what the job is, decides whether it is urgent and books it while the caller is still on the line. |
| Who rings the customer back | You do, on the ones who reply. | Nobody has to. The conversation already happened, and you get the summary by text or email. |
| What you are billed for | Messages. They publish their per-message overage rate, which is more than most of this market does. | Minutes. The plan allowance and the per-minute rate past it are both published. |
| Where the company is | New Zealand. | New Zealand, in Christchurch, since 2024. |
| Where your call data is held | A New Zealand company. Ask where the call and message data itself is held. | New Zealand data centres, stated in writing. |
| A photo of the job | See their site. | A caller can text a photo and the agent reads it and answers from what it shows. |
| An urgent job after hours | A text back, and the job still sits with whoever missed the call. | An on-call roster that chases your people by text and app until somebody accepts with a yes. |
| Who sells the phone line | No line is sold. It works alongside the number you already have. | We do. A real New Zealand number on our own carrier account, with the agent already on it. |
Taken from Call Catcher's own public pages in August 2026, and from ours. Something changed, or we have described your product wrongly? Tell us and we will correct it. Costs are deliberately not in this table: they live on the comparison table, in one place, with a checked date against them.
A sole trader who is comfortable ringing people back and wants the cheapest possible way to stop a missed call turning into a lost job. If nobody is ever going to answer the phone live anyway, a fast text back beats silence, and it is a simpler thing to buy and run. Credit where it is due: they are blunt that they do no voice answering at all, they publish their per-message overage rate, and their own comparison page lists the cases where a voice agent suits you better. That is more honest than most of this market manages.
We would rather you bought the right thing than bought from us. If the paragraph above describes your situation, go and talk to them, and tell them we sent you.
Three questions worth putting to Call Catcher before you sign anything. They are not gotchas and they are not accusations: they are the things about this kind of product that cost people money when they find out late.
Whether a text back is enough for the callers you actually get. Their plans are counted in messages rather than minutes, so the question is what proportion of your callers will text back at all. Older customers and genuinely urgent jobs are the two groups that usually will not.
What happens to the caller who never replies. A text-back tool recovers the ones who engage with it, and the rest are still a missed call that nobody had a conversation with.
Whether you are still the one ringing everybody back. That is the work an answering agent removes and a text-back tool, by design, does not.
A page telling you to interrogate everyone else and then going quiet about itself is worth nothing. So these are ours, written down, and we will put any of them in an email if you want them in writing.
| How long have you been going? | Talkify has answered New Zealand business calls since 2024. The studio behind it, D3V Services Limited in Christchurch, has been building software for over twelve years and was doing voice and telephony work before Talkify had a name. |
| Who answers when something is wrong? | A New Zealand phone number, in your timezone, answered by the people who wrote the thing. Not a chat widget, and not a reply from another hemisphere in the morning. |
| Where are my call recordings held? | New Zealand data centres. Audio, transcripts and call metadata, stated in writing on the privacy policy rather than implied by a claim about ownership or encryption. |
| Who sells the phone line? | We do. We hold a direct commercial relationship with the New Zealand carrier our numbers ride on, so numbers are provisioned on our own account, the routing is ours to change, and the number stays yours if you leave. |
| Which integrations are real? | All of the ones we name. We keep a hard internal rule that nothing is named on this website until the connector behind it exists and we can point you at it in code, which is why the list is shorter than some. |
| Is there an API? | Yes, a documented REST API with webhooks and Zapier, so whatever we have not built a connector for, you or your developer can. |
| Is there an app? | Yes, iOS and Android, on every plan. Transcripts, summaries and alerts in your pocket rather than in an email you re-read later. |
None of them are features, and every one is something you can check rather than something we can claim. They are the reasons this comparison usually turns on something other than the voice.
Each of those is argued out, with what backs it, on the alternatives page, beside every other provider selling into New Zealand. The rest of the platform the fifth of those names, outgoing campaigns, phone surveys, invoice chasing from your own Xero, wellness checks, the on-call roster, the front counter agent and website chat, runs on the same account and the same bill.
One price, published, with the allowance and the rate past it published beside it. Call Catcher's pricing is not on this page on purpose: competitor prices live in one place on this website, under the date they were last checked, because a figure kept in two places drifts and one of the two starts lying.
200 minutes included, then 10c a minute, both published. No setup fee, no lock-in, and no platform fee bolted on top of the minutes. The founding rate holds for your first 3 months and the standard rate after it is $199, printed here rather than discovered on invoice four.
The comparison table works out what 200 minutes of answered calls actually costs on every provider's published pricing, setup fees, monthly platform fees, GST treatment and per-minute overage included. For what Call Catcher sells, who it suits and the whole New Zealand market grouped by what each provider actually is, see the Call Catcher page and the alternatives.
The questions we hear most. If yours isn't here, ring our live demo agent on 03 242 1262, it'll either answer or queue a callback from a human.
Or run it from your pocket