Everyone answers the phone. The difference is underneath.
There are a lot of AI receptionists now and they all sound much the same on a demo call. These are the six things that are hard to hear in five minutes and matter by month three, and each one is something you can check rather than something we can claim.
Nobody in the middle.
We sell the line as well as the thing that answers it. Numbers sit on our own carrier account, the routing is ours to change, and it is one supplier and one bill. Most AI answering is a layer of software on a phone account somebody else sold you, which is invisible on a good day and the whole game at three in the morning.
One supplier
Australian numbers, handled in Australia.
Calls to an Australian number are answered and handled in Australia rather than routed through somewhere else and back, and an Australian account is quoted and invoiced in Australian dollars. Most of what is sold here is an American platform wearing a local logo, and you hear the difference on the line before you ever see it on a bill.
Australia
Not eighteen months old.
Talkify has answered business calls since 2024, out of a Christchurch software studio over twelve years old that was doing voice and telephony work before Talkify had a name. Most of this market arrived in the last year and a half. That is not a criticism, but it is worth knowing when you are handing over your phone.
Since 2024
Every connector is one we wrote.
Nothing gets named on this website until the connector behind it exists and we can show it to you, which is why our list is shorter than some and why every name on it is real. Anything we have not built yet, you or your developer can, over a documented API with webhooks and Zapier.
Written by us
It rings out, not just in.
The same account and the same number also chase the quotes you sent, confirm next week's jobs, ring the overdue invoices straight out of your Xero, run phone surveys, work an on-call roster until somebody actually accepts, staff a front counter and answer the chat window on your website.
Same account
Voices from here, and a phone to ring.
Real Australian voices that say the street and suburb names properly, so a caller is not spelling their own address at a machine. Support is a phone number in your own timezone answered by the people who built the thing, and the apps for iPhone and Android are on every plan.
iOS + Android
Two more are further up this page rather than repeated here: if you run Fergus you can sign in with it and skip the setting up altogether, and if you run no software at all you still get the diary and the address book. Weighing us against somebody else? We list every provider selling into Australia on the alternatives page, including where each of them is the better pick, and there is a row by row of us against Tradies Line on the head to head.
