Talkify / Arborists / Auckland
AI receptionist for Arborists in Auckland

Forty feet up a gum. Phone still answered.

You are roped into a canopy with a saw running, and the phone in the truck is ringing about a limb hanging over a Albany roof. Talkify answers it, works out whether the tree is a hazard right now or a job for next month, and texts you the ones that are. Everything else across Auckland is booked with the species, the height and the access already noted.

From
$129/mo
Answered
24/7
Local number
09
Calls handled in
New Zealand
Albany · booked
On the job in Auckland.
Phone answered anyway.
Urgent jobsTexted to you
Reception Personal Assistant Booking Service Sales Qualification Tradesman Dispatcher Real Estate Enquiry Beauty & Wellness Plumbing Dispatch Retail Professional Services

Three tree work calls you would have missed in Auckland.

An Auckland day is a job in Albany at eight and a job in Botany at four, with the Harbour Bridge and the Southern Motorway in between. The hours lost to that drive are the hours the phone rings hardest, and a caller who reaches voicemail at 7:45am has usually rung someone else by nine. The city is stretched over more than a hundred kilometres of coastline, so travel time between quotes is the biggest cost in the day and every call has to earn its drive.

The limb over the roof

A storm leaves a big limb hung up over a Albany house and the family will not sleep under it. The agent asks what is beneath it, whether it is touching power lines and how close it sits to the house, then gets you the address by text within seconds.

Answered

The tree that needs consent

A caller wants a mature tree removed and has no idea whether it is protected. The agent takes the species if they know it, the height, where it stands on the section and whether the council has ever mentioned it, then books the assessment rather than promising a removal.

Answered

The shelter belt

Routine work that pays the bills: a hedge in Auckland that has got away on somebody. The agent takes the length, the height, whether the chip can be left on site and whether there is machine access, then books it into the week.

Answered

What it asks, what it texts you.

The agent takes the whole call rather than a message. Anything on the urgent list reaches your mobile as a text within seconds, with the address and the number, and the caller gets their own text confirming somebody is on it.

What it asks every caller.

Your questions, in your order. Anything you would ask standing in the doorway with a notebook.

  • What kind of tree, and roughly how tall
  • What is underneath it: house, power lines, road or open ground
  • Whether anything has already come down
  • Access for a truck, a chipper or a lift
  • Whether the chip and the wood stay on site
  • The address and the best mobile

What reaches your mobile at once.

You set the list. These are the defaults for arborists, and every one of them texts you rather than waiting in a summary.

  • A tree or a limb touching power lines
  • A tree leaning or hung up over a house or a road
  • Storm damage blocking access or a driveway
  • A tree down on a commercial site or a school

The job written straight into Fergus.

On the tools the diary is not a calendar app, it is the job system. Talkify writes the enquiry, the site address and what the caller actually said into the one you run in Auckland, so nobody types the same job in twice. Where a connector is marked early access it is built and tested, and set up with you rather than left for you to wire up.

01 Fergus The job written in with the tree, the site address and the access notes, the diary read before a day is offered, and the visit booked itself once you switch that on. 02 ServiceM8 The caller matched to your client list, offered times worked out from your real dispatch board, and the job lodged with the site address and the hazard on it. early access 03 Google Calendar Assessments and removals written into the real diary at the next free slot, with the tree and the address in the entry.

Running something else in Auckland? Tell us what you use and we will quote the integration work. See every integration →

Already on Fergus? Sign in with it.

Press the button, approve Talkify at Fergus, set a password. Talkify builds the whole account out of what Fergus already knows: your company, your team, your line already pointed at the right town, your customer list copying in behind you and Fergus already connected. It drops you on the agent builder with a reception agent half made, rather than on an empty screen.

Sign in with Fergus What the Fergus connector does

No job software yet? You still get the diary and the customer list.

Plenty of good arborists run the week off a notebook and a phone. Nothing here asks you to open an account somewhere else first.

01 A diary we keep A calendar of your own, one column per person, that the agent checks before it offers a time and books straight into. Included with an agent rather than charged for, and if you connect Google or Outlook later the diary carries on beside it. Team Calendar
02 An address book that fills itself Every caller is filed with their number, what they rang about and the calls before it. A returning customer is greeted by name, and you can read the history of anyone who has ever rung you without keeping a spreadsheet. Every caller
03 Leads you can actually work A quote enquiry that did not book is not lost. It lands as a lead with the name, the number, the address and what they wanted, ready to ring back or hand to whoever prices the work. Nothing dropped

Auckland, and the 09 number you already have.

Auckland is roughly a third of the country's economy and a third of its people, which also makes it the easiest place in New Zealand to lose a caller to the next search result.

Your patch.

From Albany to Papakura, Henderson to Howick. You set the area you actually drive to, and anything outside it is turned down politely rather than booked and cancelled.

Auckland

Keep the number on the van.

Your 09 landline or mobile stays exactly as it is. Forward it to the agent when you are busy, after hours, or always, and switch it back from your phone whenever you like.

Forwarding

Or take a local line.

We can provision a local 09 number for the agent and sell you the line itself, so the agent has a number of its own without you running two providers.

09 number

Everyone answers the phone. The difference is underneath.

There are a lot of AI receptionists now and they all sound much the same on a demo call. These are the six things that are hard to hear in five minutes and matter by month three, and each one is something you can check rather than something we can claim.

Nobody in the middle.

We sell the line as well as the thing that answers it. Numbers sit on our own carrier account, the routing is ours to change, and it is one supplier and one bill. Most AI answering is a layer of software on a phone account somebody else sold you, which is invisible on a good day and the whole game at three in the morning.

One supplier

Answered here. Held here.

Talkify is built in Christchurch, and your call recordings, transcripts and call notes stay in New Zealand data centres, in line with the Privacy Act. Those recordings are your customers talking, which makes where they live your problem rather than your supplier's.

New Zealand

Not eighteen months old.

Talkify has answered business calls since 2024, out of a Christchurch software studio over twelve years old that was doing voice and telephony work before Talkify had a name. Most of this market arrived in the last year and a half. That is not a criticism, but it is worth knowing when you are handing over your phone.

Since 2024

Every connector is one we wrote.

Nothing gets named on this website until the connector behind it exists and we can show it to you, which is why our list is shorter than some and why every name on it is real. Anything we have not built yet, you or your developer can, over a documented API with webhooks and Zapier.

Written by us

It rings out, not just in.

The same account and the same number also chase the quotes you sent, confirm next week's jobs, ring the overdue invoices straight out of your Xero, run phone surveys, work an on-call roster until somebody actually accepts, staff a front counter and answer the chat window on your website.

Same account

Voices from here, and a phone to ring.

Real New Zealand voices that say the street and suburb names properly, so a caller is not spelling their own address at a machine. Support is a phone number in your own timezone answered by the people who built the thing, and the apps for iPhone and Android are on every plan.

iOS + Android

Two more are further up this page rather than repeated here: if you run Fergus you can sign in with it and skip the setting up altogether, and if you run no software at all you still get the diary and the address book. Weighing us against somebody else? We list every provider selling into New Zealand on the alternatives page, including where each of them is the better pick, and there is a row by row of us against Easy AI Agents on the head to head.

Price the arborist agent.

Slide for the number of agents you would run on your number (the plan includes up to 3), pick the integrations you'd connect, and see live what your monthly looks like. Most businesses start with one. No sign-up needed.

How many agents 1 agents
Integrations 0 selected
Your plan
$199/mo Founding rate · 3 months
$129
/mo
Plan
Broadcast
Minutes
200/mo
At once
3 calls
Numbers
1

Broadcast fits most growing NZ businesses. One number carries up to 3 agents and three callers at once.

Includes 200 minutes a month, then 10c a minute (20c after your first 3 months). Each number includes 50 texts a month, then 9c each.

Want more than 3 agents on one number? Extra agents are $39 a month each.

Start with this plan

Frequently asked.

What arborists in Auckland ask us first. If yours isn't here, ring our live demo agent on 03 242 1262, it'll either answer or queue a callback from a human.

Will it know a dangerous tree from a routine trim?
That is the first thing it sorts. Anything near power lines, over a house, or already hung up is treated as urgent and reaches your mobile by text with the address on it. Trims, hedges and removals that can wait are booked with the species, the height and the access already recorded.
Does it take the detail I need to quote a removal?
It asks what you would ask: the tree, its height, what is under it, how the gear gets in, and whether the wood and the chip stay. That is usually enough to know whether you have to look at it first, and it is all in the text before you ring back.
Does it work with an 09 number?
Yes. Keep your existing 09 landline or mobile and forward it to your Talkify agent when you are busy, after hours, or always, or we provision a local 09 number for the agent and sell you the line itself. No hardware, no porting, working the same day, and your call recordings and transcripts stay in New Zealand data centres.
How fast can a arborist in Auckland be live?
Same day. You forward your existing number, mobile or landline, to your Talkify agent, tell it about your business in the dashboard, and it starts answering. There is no hardware, no porting and no setup fee, and you can switch forwarding off again from your phone.
What does it cost?
Business agents are $129/month at the founding rate for your first 3 months, then $199, including 200 minutes of calls, with extra minutes at 10c. No setup fee, no lock-in. Compare that with a single missed job and it tends to pay for itself in the first week.
Now shipping · iOS & Android

Carry your control deck in your pocket.

The Talkify mobile app puts the dashboard, transcripts and live coaching in your hand. Listen back to any call, edit your agent's prompt mid-shift, get push-notified the moment a hot lead lands.

9:415G ● ●
Today
128 calls.
Latest · 11:20am Booked · Sarah H. ● Reception · 00:42
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Sentiment
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ARBORISTS · AUCKLAND

Auckland keeps ringing.
Let it be answered.

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Talkify is currently available to businesses in New Zealand & Australia only.

Personal Assistant
Single mobile or landline. Built for one person, not a business.
$89/mo
Shortwave plan

Founding rate On a monthly plan your price is locked in at the founding rate for your first 3 months, then the standard rate applies. Pay as you go has no founding step: the rate is just the rate. Plans include 50 to 200 minutes a month, then 10c a minute. The first 20 texts each month are free, then 9c each.

● Your data stays in NZ.